FAQ
all
ABOUT PACKAGE
ABOUT PRODUCTS
ABOUT TOOLS
ABOUT SHIPPING
ABOUT USING
ABOUT PAYMENTS
ABOUT SERVICE

all

How long will it take to make the box?

The delivery date of making the boxes is about 10 days. 

How long is the transportation?

We usually send the goods by DHL, usually 3-7 days.But because this is an exceptional situation, there may be delays in some areas.

Why do the time of delivery delay time again and again?

Due to our unique product advantages,more and more customers place orders from us. The number of orders each month has been increasing. The production is carried out in order.

What about the quality of the products? What are the characteristics?

Our products are very popular, the factory quality is stable and guaranteed.the price is preferential and competitive. You can send samples to check the quality,special process, after sale without worry.

How long do the lashes last?

The boosting and lifting effects last up to 8-10 weeks.

Can eyelashes be applied to the bottom?

 Although not very common, lashes can also be applied to the bottom for additional pricing.

Can extensions really look natural?

Our eyelash extensions do look natural since they are applied one by one and follow your lash line. By offering a wide range of styles and types (color, diameter, length, curl type), we are able to make your lashes fuller and longer while respecting your features. Nobody will tell the difference.

How are the lashes applied?

Extensions are made of individual synthetic lashes, carefully and precisely applied to your natural lashes, one by one, by our certified lash artists. We will never use lash clusters as they are extremely damaging to your natural lashes. We use medical grade glue and products of the highest quality that keep your lashes healthy.

Will eyelash extensions irritate the eyes?

No – once your eyelash extensions are applied, they should feel just like your normal lashes. The eyelash extension is bonded to the actual lash (not your eyelid) so it feels just like your normal lashes. The only way that lashes can become uncomfortable is if you repeatedly rub your eyes or are rough with your extensions – this can damage or twist the extensions, which could make them feel awkward on your eye.

Do I have to do anything to prepare for the service?

Please come to your appointment with NO makeup on. Be prepared to lay down with your eyes closed for a long period of time.

How long will my new lashes last?

Your new lashes will last between 2 to 4 weeks depending on your skincare routine and your own natural lash life cycle. To maintain the full look of your lashes, it will require you to maintain refills every 2-3 weeks.

How do I care for my lash extensions?

Do not get the lashes wet for the first 24-48 hours including:SteamTearsShoweringSwimmingEye Makeup Remover

Will lash extensions damage my natural lashes?

No! When applied properly, with perfect isolation and weight eyelash extensions will not harm your natural lashes.

Can I wear makeup with my lashes?

YES! Although we don’t recommend wearing any mascara that isn't extension safe or oil based products, as it will shorten the life of your lash extensions.